We collect information from visitors to our commercial website – www.howsy.com, including, but not limited to, the use of online forms and our LiveChat service. We also collect information on our web platform – app.howsy.com, from calls with our sales and customer service teams and we will collect your details when you email us.
We may collect the following information:
- First and last name
- Contact information including phone number and email address
- Address of your property
- IP addresses
- Details about your rental property
If you decide to come on board as a customer of Howsy, we will collect the following information:
Landlords:
- First & last name
- Phone number
- Email address
- IP address
- A copy of your official identity papers
- The details of your rental property
- Bank account details
- Your residence address
Tenants:
- First & last name
- Phone number
- Email address
- IP address
- A copy of your official identity papers
- Bank account details
Sensitive information we collect from prospective tenants:
For the purpose of verifying your suitability to rent a property, we will run industry standard credit checks and references through an accredited agency. They will access and share with us the following information:
- Whether you have any CCJs
- Late payments or default payments
- The amount of each of the above, when they were issued, whether they have been resolved or whether they are active