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Tenant referencing is very important, even if you’re renting to people you know. It protects both parties and helps you be sure you’re making a wise decision. Why? Because it flags potential problems, such as historic missed rental payments or poor credit, before you’ve signed a tenancy agreement.

Until recently, the cost of referencing potential tenants was passed to the tenants themselves. Not any more.

Since the tenancy fee ban came into force 1 June 2019, landlords and estate agents now need to cover the cost of doing background checks on prospective tenants.

Because the ban is new, some landlords may inadvertently – or deliberately – skip this step. But frankly, this is asking for trouble!

‘Nightmare’ tenant stories

The internet offers up plenty of landlord horror stories, such as the landlady in Hull who was forced to pay £300 for her tenant to leave, despite them leaving the property in an awful state, with holes in the walls and floors and rotting food strewn all over.

The tenant said she had housing benefit that would pay the landlady, but it turns out she wasn’t entitled to it and the landlady wasn’t paid a penny throughout the entire tenancy.

Then there’s the chap who caused £12,000 worth of damage to the property after a dispute about an electric meter.

Not even celebrity landlords are exempt from terrible tenants. Two years ago, English footballer Frank Lampard rented his £2 million London property to a woman who openly began using his basement for unlawful activities.

What should you be checking?

Financial Reliability

This will check whether your property falls into the affordability bracket for the prospective tenant, and whether their outgoings each month are consistently more than their income.

Scanning credit reports and credit history for CCJs or payment defaults

If a prospective tenant hasn’t been able to keep up with credit, loan or bill repayments this would raise a red flag.

Employment status

Confirmation of your new tenant’s employment status with confirmation of their contract type and/or length.

Tenancy track record

If your tenant is moving from another rented property it is important to ask for landlord references. Landlords tend to look out for each other, so if a tenant is to be avoided, a previous landlord is likely to let you know!

All these checks and reports will help you make an informed decision about the suitability of your new tenant.

If your prospective tenant raises a red flag in any of these checks it may be an immediate ‘no thanks’. You could also consider a guarantor if your worries are on a strictly financial basis.

It’s also important to remember that if you are taking out Rent Guarantee Insurance the policy will include that a tenant has passed affordability, proof of earnings, credit score and CCJ checks.

Regular property inspections

As well as all the credit and referencing checks that you should do at the start of the tenancy you should make sure you do regular property inspections.

This will make sure everything is being kept clean and in good working order, and that the property is not being used for something outside the terms of the tenancy agreement such as running a business.

The Howsy tenant referencing service

The good news is, such stress (and money drains) can easily be avoided. Unlike some traditional letting agents that charge an additional fee to vet prospective tenants, it’s included in both Howsy’s Standard, and Protect Plans.

From just £35 a month (or £65 in London) we do industry-standard credit checks and references on your tenants.

Usually all of this is done fast  – in under 72 hours. And our smart technology and experienced reference team will flag up fraudulent tenancy applications and misleading information within that time, too.

Always check the facts – or at least let us help you check them – and enjoy the benefits of having good tenants.

Putting solid safety measures in place is good for everyone. Both landlords and tenants can sleep well at night knowing there are working safety alarms in their property that will warn of any danger.

There’s no doubt about it; working alarms save lives. If there was a fire in your home, it’s said you’re at least four times more likely to die if there’s no working smoke alarm.

Since the Smoke and Carbon Monoxide Alarm (England) Regulations 2015 came into force on 1 October 2015, it’s a legal requirement for private landlords in England to fit smoke and carbon monoxide alarms. This means privately rented properties are now in line with building regulations that require newly-built homes to have hard-wired smoke alarms fitted.

Are smoke and carbon monoxide alarms the landlord’s responsibility?

Yes, and no. Yes, the landlord has to make sure the alarms are working on the first day of the tenancy (even if the tenant decides to move in after that date). After that, it’s the responsibility of the tenants to check – ideally every month – they’re working properly.

Is it illegal not to have a smoke and carbon monoxide alarms?

Yes, it is.

Are there penalties?

Fail to install smoke alarms and carbon monoxide detectors and landlords in England could face up to a £5,000 civil penalty, imposed by the local housing authority. If they disagree with the penalty charge notice, they can ask the relevant local authority to review it.

At worst, landlords may go to prison for breaking the law. A landmark British case in 2018 saw a landlord jailed for a year following the death of two young brothers from a fire in a Huddersfield home that his property company managed.

The West Yorkshire Police Detective Superintendent dealing with the tragedy said: “We hope that this case is a stark reminder to landlords and letting agents to treat their responsibilities seriously and they have an obligation to ensure that all properties are fully equipped with all adequate safety measures to ensure the safety of their tenants.”

Where should the alarms be placed?

The regulations don’t state where the alarms should be go, just that at least one smoke alarm should be on every storey, and a carbon monoxide alarm in every room with a solid fuel-burning appliance in it, such as an open fire. A purely decorative fireplace doesn’t count.

However, as gas appliances can emit carbon monoxide, we encourage landlords to ensure that working carbon monoxide alarms are installed in any room with a gas appliance in it.

In general, smoke alarms are best fixed to the ceiling in a hallway or a landing, and carbon monoxide alarms at head height, either on a wall or shelf, about one to three metres from a potential source of carbon monoxide.

London Fire Brigade strongly recommend an additional heat detector in the kitchen.Your local fire and rescue authority may be able to offer extra advice, or you can download fire safety information from www.gov.uk/firekills.

Do rental properties need hard-wired smoke alarms?

The regulations don’t specify what type of alarm should be fitted. That said, Howsy believes the best option would be a hard-wired type. If opting for stand-alone ones, we recommended getting the models with a 10-year battery life.

If the occupier shares the accommodation with the landlord or landlord’s family, the 2015 regulations don’t apply.

Like the idea of being a landlord? Owning a buy-to-let property can still be a great investment – if do your research. With new landlords facing more risks than ever, it’s vital to get clear on what’s going to work best for you.

Buy-to-let means buying a property for tenants, not you, to live in. As the landlord, you make money from the rent – as long as it’s higher than the monthly buy-to-let mortgage repayments, of course – and/or when you come to sell the place.

Here are the key questions we recommend you ask yourself when planning a successful rental property investment.

1, Where do I buy?

Location is every bit as important in a buy-to-let property search as it is when buying your own home. “Invest locally” is our advice to first-time buy-to-letters. You know the market well, and it will be easy to meet prospective tenants and keep an eye on your investment. All of which means more peace of mind.

Location is every bit as important in a buy-to-let property search as it is when buying your own home. “Invest locally” is our advice to first-time buy-to-letters. You know the market well, and it will be easy to meet prospective tenants and keep an eye on your investment. All of which means more peace of mind.

That said, certain areas, especially in England, are dependably strong renters markets. University cities, for example, with thousands of students, like Edinburgh, Liverpool, Leeds, Swansea, and Manchester, promise some of the UK’s highest rental yields (see question no.7). The consistent influx of new students every year are a big draw for landlords.

When you’ve chosen an area to focus on, get on the phone to local letting agents. They’ll know what kind of properties are most in demand, the average house prices, and what they rent for.

2, New build or an older property?

Modernised homes typically rent out quicker than older ones. All new builds in the UK are covered by a 10-year home warranty and insurance guarantee that protects the owner against all sorts of issues, including construction problems.

In the first two years, any faults that don’t meet the warranty provider’s technical requirements have to be corrected by the builder. You won’t pay a penny. After that, the warranty covers you against certain structural defects and smaller issues, such as the double-glazing, internal plastering, and the staircase.

While older properties are likely to be cheaper, they may need money spent on them to get them into a rentable state. On the plus side, places that need improvement present you with an opportunity to renovate them cheaply and quickly boost the value of your investment.

3, Flat or house?

It depends on the level of stress you can handle. A house will probably have more potential maintenance and repair demands because it has external walls and a roof. But a flat will have ongoing service charges. Make sure you know what they are, and whether they’re likely to go up, and when. The most popular type of property in rental areas is a two-bed flat.

4, Who do I want as tenants?

Who you have in your property not only directly impacts how easy – or not – being a landlord is, but all of your plans. Many lenders, for example, put restrictions on mortgages for student properties.

Who do you see as your ideal tenants? What are their needs? If it’s students, they’ll want a good value, non-plush place close to their university, while young professionals tend to prefer somewhere modern, airy and stylish.

A family will typically need to be near a good school and have space and plenty of storage for their belongings, as well as the freedom to put their mark on the property and make it their home. The more at home they feel, the longer they’re likely to stay, which is good news for you.

It’s very important to do reference checks on all prospective tenants to avoid trouble down the line. Skip this step at your peril.

5, What are the transport links like?

If you’re planning to buy in or around London, or any city for that matter, research the local transport links. Easy access to public transport, especially the Tube in London, will be a big selling point. Like buyers, renters are willing to pay more to live near a public transport station.

Are there new transport infrastructure projects being discussed? They’re likely to spark a sharp upward trend in (sales and) rental prices for you. Get in as early as you can.

6, How low can I go?

As a buy-to-let investor know that you’re in a strong position to negotiate a discount on the property price. Just like a first-time buyer, you’re not in a chain, and that’s very attractive to a seller. So haggle hard on sale prices and don’t feel you need to love a property. You aren’t going to live there – it’s an investment.

7, What’s the rental yield and affordability?

Do the maths thoroughly before you start your search in earnest. Figure out what your monthly rental yield will be – that’s the income you’d make on a property expressed as a percentage on the building’s value. As a benchmark, 5% a year is considered a good rental yield.

Your mortgage application will also consider affordability. In other words, whether you can keep up with mortgage payments while the property is empty. As a rule of thumb, it’s smart to budget for a place being empty for at least two months in any 12. Consider all costs, such as agent fees, stamp duty, repairs, etc., when working out the affordability.

8, What capital gains might I get?

Although you’re initially looking at rental income as your key return on investment, long term capital gains and property price increases can be very nice too. So invest in up and coming areas.

Word of warning: buy-to-let properties are not exempt from capital gains tax (CGT), due on any increase in value when you come to sell. CGT is paid at 18% or 28%, depending on your tax bracket. Other profit-eating costs you’ll face include insurance premium tax, and an extra 3% on stamp duty.

Property investing still makes people money. Sometimes a lot.Talk to those who’ve done well and ask them for tips, and which pitfalls to avoid.

Going in with your eyes wide open like this will boost your chances of securing a successful buy-to-let investment. Good luck!

People become landlords for different reasons… Maybe you decided to move house and rent yours out, perhaps you’ve unexpectedly inherited a property or you could be well on your way to building your own property empire. Whatever the reason, getting a rental property ready is a bit of an art form, but done well, it can save you a lot of hassle.

Here are some top tips from Howsy:

1.Ready, steady, rent!

It pays to start preparing for your new renters at least 6 weeks beforehand. Get your paperwork in order, do your research, work out your terms, make sure things are in good working order and do any decorating or repairing well in advance. If you’re becoming a buy-to-let landlord, do your research so that you have an understanding of what’s involved. It’s worth reading up on relevant legislation, so you get to grips with your legal responsibilities.

2. Who made the cut?

If you’re an inexperienced landlord then this is a top priority. Good agents are hard to come by so do some background research and find out what other landlords think. Choosing the right one is vital as they’ll be taking care of everything – from agreeing the monthly rent, marketing the property and finding and screening potential tenants, to drawing up contracts, handling the deposit and managing regulatory documents. Howsy have turned the world of renting on its head. We offer two fixed fee plans; Howsy Standard gives you great value property management on your terms and Howsy Protect means you can be completely hands off yet fully protected from unpaid rents and unexpected damages. Tenant find is free with both. What’s not to love?

3. Hello, is it me you’re looking for?

Although this comes down to the size of the property, you need to know what type of people or person you’d like to rent to. Are you looking for a professional couple? Or perhaps a family with young children? How do you feel about smokers and pets? And what if they work a night shift? You’ll need to share these thoughts with your agency and make sure you meet prospective renters before signing a contract.

4. A lick of (white) paint

Renters will want to give your property the personal touch when they move in so it’s best to strip it right back so it’s clean and neutral and will appeal to a broad audience. It’s worth giving walls and ceiling a lick of paint and putting down the same affordable flooring or carpet throughout. If you’re keeping it furnished, get rid of anything that’s worn out, broken or more of an acquired taste.

5. Know your stuff

Your lettings agent will handle legalities for you, but it’s important you know the ins and outs. Did you know that by law, your property will need an Energy Performance Certificate and a Gas Safety Certificate? You’ll also need to make sure tenants have access to the Government’s online How to Rent guide and their deposit (if there is one) will need to be put into a recognised Tenancy Deposit Scheme. New right to rent checks also mean it’s now yours and your agent’s responsibility to check that tenants have a right to be in the UK. Check out our Landlords Responsibilities guide for more information.

6. What new tax laws?

Make sure you’re up to speed on any changes to tax laws that could affect you now and in the future. Sign up to free online alerts and read trade press to stay on top of things.

7. Your property, your terms

Think through the terms of your tenancy agreement in advance and make a call on things like the length of tenancy and notice period. Your agent will draw up an Assured Shorthold Tenancy Agreement (AST), which is a standard contract  between yourself and your tenant.

8. A lick, a spit and a polish

It’s your job to set the standard in your property, so it’s definitely worth hiring in professional cleaners to give your home an intense clean before anyone moves in. It’s typically around a £100 and pays off in the long run. Your new tenants will then need to get the property professionally cleaned, or at least to the same standard, when their tenancy ends and they move out.

9. A manual for everything

Making sure your renter has instructions and manuals for everything in the property will save you some late night calls and unwanted stress. Dig out instructions for major things like the boiler, cooker and white goods as well as gas and electricity keys, and make sure you leave them in a prominent place within the property. It might be worth adding a clearly marked key ring.

10. Get the right protection

If you’re a new landlord, you’ll need to talk to your insurer about getting a landlord’s policy or dwelling policy because your standard home insurance policy won’t cover you as a landlord.

11. Speak to your mortgage lender

You’ll also need to inform your mortgage lender if you are renting out a house that has a standard homeowners mortgage.

If you’re ready to rock ‘n’ roll and your rental property is ready for renting, get in touch! Our friendly team are on hand to offer any further advice you may need, or to get your property on the market and looking for suitable renters! Call us on 0330 043 0183.

With the winter chill finally settling in, with it comes many issues that affect our homes – one of which being mould caused by high levels of condensation.
Condensation happens when warm, moist air is produced in a property – which then hits cold surfaces such as in and around windows, causing condensation.
Anywhere that condensation forms – mould will soon follow…
First of all, you’ll start to see greeny black specks start to appear on walls. Usually, this will be around windows – but could appear anywhere where steam can turn into condensation by coming into contact with a cold surface i.e behind furniture, on walls in bathrooms and kitchens.
It’s important to do as much as possible to prevent and treat any mould caused by condensation – for both cosmetic and health reasons.
 
Here’s our top tips on how to reduce condensation and prevent mould growth 💧 :
 

  • Condensation usually builds overnight. You can reduce this by “cross ventilating” the property. Open a small window downstairs by just a small amount, and do the same with a window upstairs (or opposite ends of the property if you’re in a flat). Keep all internal doors open – this enables air to circulate around the property. (Always remember to make sure windows are secure if you go out!).

 

  • Make sure the kitchen is ventilated if you are cooking or washing up. If you have a window – open it! If not, always be sure to make use of a cooker extractor or extractor fan.

 

  • Sometimes it’s unavoidable, but try not to use radiators to dry clothes. All of that moisture is coming straight out of your fresh linen and straight into your inside space. If you have a tumble dryer, make sure it is properly vented outside (unless it’s a new type condenser dryer).

 

  • If you prefer to have a bath rather than a shower, run cold water BEFORE the hot. Believe it or not, this significantly reduces steam which can lead to up to 90% of total condensation.

 

  • If you’re cooking, or washing – be sure to keep both the kitchen and bathroom doors closed when you are using these rooms. This will help to stop moisture creeping through the rest of the house.

 

  • Always take extra ventilation measures after using the kitchen or bathroom. By opening a small window or using a fitted extractor for just 15-20 minutes, you can effectively reduce the amount of moisture build-up within the property. (Extractor fans are cheap to run and can be very effective).

 

  • We strongly advise against using bottled gas heaters. The safety of running such heaters is somewhat questionable, and they also produce over one litre of water vapour for every litre of fuel used.

 

  • Most windows have small vents with covers located at the top of the frame – these are called ‘trickle vents’. These are a great way to ventilate your bedroom, as well as leaving your window open slightly during the night (if safe to do so).

 

  • Do not attempt to draught proof any room with a condensation problem or where there is a heater or a cooker that burns gas or solid fuel

 

  • Do not draughtproof any bathroom or kitchen windows. These windows provide natural and helpful ventilation from rooms most likely to generate moisture.

 

  • Never block ventilators or airbricks for the same reason as above.

 

  • Whenever possible, try to ensure during the colder months that there is some heating on within the property. Even at a low level, this enables surfaces to retain some warmness which will, in turn, reduce condensation.

 

  • If you don’t have heating in every room, keep the doors of unheated rooms open to allow heat from other rooms to travel through.

 

  • During the winter, indoor house plants can produce more moisture in the air. Try moving these outside in the colder months

 

  • Another option is to purchase an electric dehumidifier. These start from around £40 and will automatically turn on to absorb excess moisture levels within the air.

 
If you’ve tried all of the above and are still having problems, be sure to mention any issues you have to our Property Management Team.
 

 
When you are looking for new tenants, time is short and the need to get the property let can override some of the details. Ultimately – it’s all in the attention to detail – and all of the small things combined will help you find a tenant sooner.
Whilst listing your property as soon as possible is the ideal, it is more important to make sure you ensure that you represent it in the right light, and make sure that potential tenants are drawn to your advert over and above everyone else’s.
Here at Howsy, we have seen all kinds of photos from all sorts of properties, and that combined with our experience in lettings, inspired our team to put together a guide on what works and what doesn’t. (If all else fails we can always take them for you!)
Check out our guide below and please, call us if you have any questions.
 

Setting the scene

All great property photos are carefully staged and planned. Good photographers prepare a scene before taking a photo because they know these small differences can have a huge effect on the final outcome.
 

The Camera

Use a Good quality camera. Phone cameras now are very advanced, but if you can get your hands on a good camera, then do 😉
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The more pixels a camera has, the larger the photos it can take without becoming pixelated. Larger photos make rooms seem larger, so are worth getting if you can. Do not use a ‘fishbowl’ lens.
 
 
To make sure your photos are as large as possible, it’s important the saved file is as large as possible. Set your camera’s file size to as high as possible. If transferring the photos from a device to your computer, make sure you don’t resize the photo when it is sent.
 

Taking Interior Pictures

The important part of interior photography is being able to capture the whole room in one photo and present it in a realistic and appealing way. Here are a few things you need to do to get the best internal photos of a property:
Align two corners of the room.
Standing in one corner of a room, so you can capture the other three, will enable you to get the widest perspective. If you’re having trouble doing this, try and align the cover of a door or window frame.
 
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Use different heights depending on the room. It is best to choose the height on which to shoot a room based on its contents. Kitchens are best to shoot from chest height due to the number of cupboards and benches. Most photos should be shot at eye level as this is how buyers will walk through the property and the photos will match their sight in real life. Ideally, you want to create an image which shows everything in the room, in the most appealing way.
 
Show off nice fixtures. If a bathroom or kitchen has great fittings, make sure these are captured in your image.
Open all doors. Always open doors in a home to create a larger feel and display the flow of the property. Opening doors that open onto an outside living area will give the feeling of space. Opening doors creates depth.
 
Taking Exterior Pictures
Taking exterior photos of a home tends to be a bit more complicated. This is because there are so many different elements to consider. If you plan it right and have an idea of what photos you want, you can easily achieve the shots you need.  Here are some factors to consider when taking external photos of a property:
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Avoid the middle of the day. This is the time when shadows are the darkest and overhead. With external photos, you want to avoid having too much shadow. ☀️
Get a higher elevation of the front of the home. This creates a better perspective and captures more of the property.
 
Overcast days are great for external shots. As it reduces the shadow in the image. You can always use post-shoot editing to photoshop in a more appealing sky. Day to dusk editing works best on overcast days for the most realistic results.
 
General Preparation
Thoroughly Tidy and Clean – It sounds obvious, but all too often landlords don’t bother to properly clean and tidy their property. You’ll have to do this before tenants move in anyway, so you might as well do it early and get great photos!
Remove clutter like paperwork, clothes or any items unnecessary for the photo. Try and make the property look like a display home. Moving furniture around may help to make a room look more spacious.
Try and reduce the number of personal items visible in a photo. Things like family photos, children’s toys, bins and magnets on the fridge.
Make sure your home is well lit, and replace any light bulbs that have gone out. 💡
Open all curtains and blinds. You want as much light in rooms as possible to be able to get the best pictures.
Fresh flowers help to breathe life into a property
Straighten furniture and linen. Creating clean lines can do wonders for a room.
Shift furniture to frame an image better or make it appear larger.
 
Preparing the Kitchen 
Remove everything from the top and doors of the fridge and kitchen units. This includes magnets, business cards, photos, etc.online lettings agent
Clear and wipe off the work surfaces, clean work surfaces look great in photos.
Make sure the work surfaces don’t look cluttered
Hide dish soaps, sponges and paper towels.
Move bins out of sight Set up the kitchen table with nice set of dishes. A bowl of fruit or bouquet of flowers presents nicely in the photos.

 

Preparing the Bathroom 

Close the toilet lid 
Hide any toiletries that are in the shower or bath, as well as on the surface.
Clean mirrors and any glass surfaces.
Remove old towels from doors, showers and bathtubs. Hang a new set of towels that coordinate with the paint or tiles.
Depending on the space, a flower or plant can add a nice touch.
 

Preparing Reception rooms 

Remove scruffy throws from sofas
Arrange cushions to look smart and tidy
Set dining room tables
Remove rugs, especially where you have wooden or tiled floors
Any children’s toys or piles of magazines, DVDs etc should be out of sight
 

Preparing the Bedrooms

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Make the bed and use covers that compliment the room 🛏️
Anything stored under the bed should be completely out of sight 
All drawers and wardrobe doors should be shut
 
 

Preparing Outside

Move any vehicles from the outside of the property
Remove any clutter from outside the property such as bins and hoses
Mow the lawn
Clean the windows
 

Loading to the Howsy Platform 🏠

It’s really easy to load your pictures onto our platform, 3 simple steps –
Log into your Howsy account and select the property you wish to load photos for.
Under Property details hover over photos which will display the edit icon, click this.
Then simply click the upload box to browse for your photos or drag them into the box.
NB: Whilst you may have taken 2 or 3 shots from the same viewpoint in each room please only load the best one of each viewpoint.
 

Photography not your thing?

Don’t worry! If you just can’t seem to get that perfect shot, we offer a Professional Marketing Photography package for just £95 inc VAT 
 
Ready to market? Great! Use the Howsy App now to get started or call our team on 0330 123 9999 if you need any more help.
 
Happy snapping! 📷